Withdrawing Funds Back to Your Wallet
When you want to move winnings out, head to the withdrawal section of the cashier. We route payouts back to the same method you deposited with wherever possible — Touch 'n Go eWallet, Boost or GrabPay — so the money lands in a wallet you already have open. Accounts that have completed identity verification move through the payout queue without extra holds.
If your account is new or a withdrawal exceeds a certain threshold, our team may request a document check before releasing funds.
- Go to withdrawals — Inside the cashier, switch to the withdrawal tab and select your preferred payout method.
- Enter the payout amount — Type the RM amount you want to withdraw; the cashier shows your available balance for reference.
- Complete any verification step — If prompted, confirm your identity via the document upload screen — this protects your account from unauthorised payouts.
- Funds dispatched — Once approved, the transfer is sent to your nominated Touch 'n Go eWallet, Boost, GrabPay or bank account.